Malt & Hops Pub Privacy Notice

(Last Updated on 7 April 2022)

1.Purpose of this notice.

The purpose of this Notice is to help you understand how and why we collect your personal data and what we do with it. It also explains the decisions that you can make about your personal data.

2.Who are we and what do we do?

The Website and ours services are operated by GENIUS LAB LTD trading as Malt & Hops (“we” “us” or “our”).

3.How to contact us?

If you have any questions about this privacy notice or want to exercise your rights, please contact us by sending an e-mail to: contact@maltandhopslondon.co.uk.

4.What personal information do we collect?

It will depend on circumstances, but the types of personal data we may collect include, identity data (such as your name, title, date of birth, and gender and when you visit our premises, your image on CCTV), contact data (such as your billing address, delivery address, email address or mobile number), financial or transaction data (your payment card details or details about payments you make to us (and any refunds given), products and services you have purchased from us), technical data (including your internet protocol (IP) address, browser type and version, time-zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website), profile data (including your purchases or orders, any feedback and survey responses that you provide), usage data (including information about how you use our website, products and services), marketing data ( including your opt-in/opt-out preferences in relation to electronic marketing).

5.How do we use your personal information?

We use your personal data to perform contracts with you, when our legitimate interests allow us to, and to comply with the law. Whenever we use your personal data, we need what is known as a “lawful basis”. These are prescribed by law and are limited in number.

6.How do we obtain your consent?

Where our use of your personal information requires your consent, you can provide such consent at the time we collect your personal information following the instructions provided or by informing us by e-mail, post or phone using the contact details set out in this privacy notice.

7.How long do we keep your personal information for?

We keep your personal data for as long as we have a need to do so. For example, we may keep your data to service your pending orders from our restaurants, meet our accounting obligations or manage legal claims. If we no longer require your data for a specified purpose, we will either delete it or anonymise it. When we anonymise your data, this makes the data unidentifiable as to whom it originally belonged to.

8.Confidentiality and security of your personal information.

We are committed to keeping the personal information you provide us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of the Service.

9.How to access your information and your other rights?

In relation to the personal information we hold about you, you have a right of access / rectification / erasure / restrict processing / object / withdraw your consent (by contacting us) and a right to lodge a complaint with the supervisory authority (by reporting it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.)

10.Change to this privacy notice.

This is the latest version of our privacy policy, and is in effect as of the “Last Update” date which may be found at the top of the statement. As we may change this policy from time to time, you should check here regularly for the most up-to-date version.